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HP laptop batteries overheating leads to quick replacement

 

Pavilion 360 HP recently announced a global protection recall and replacement program for certain laptop batteries.These batteries may overheat causing a fire and burn accident to customers.


 

Laptops

Heres a list of HP devices that should be sent back to HP for battery checks

 ProBook

  1. HP Probook 640 G2
  2. HP Probook 645 G2
  3. HP ProBook 650 G2
  4. HP ProBook 655 G2
  5. HP ProBook 640 G3
  6. HP ProBook 645 G3
  7. HP ProBook 650 G3
  8. HP ProBook 655 G3

ZBook

  1. HP ZBook 17 G3
  2. HP ZBook Studio G3
  3. HP ZBook 17 G4

 x360

  1. HP x360 310 G2

Pavilion

  1. HP Pavilion x360

Envy

  1. HP ENVY m6

11

  1. HP 11 Notebook PC

 

some of the devices, make use of internal batteries, which means you can’t replace on your own. But HP is providing battery replacement services by an authorized technician at no cost. HP is also releasing a BIOS update that places the battery in “Battery Safety Mode” so that the laptop can be safely used without the battery by connecting to an HP power adaptor.

HP has also released the HP Battery Program Validation Utility that will check if the battery in your notebook computer is affected. Download it here.

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